1, mobile phone official website query.

The cardholder logs into the personal online banking account and enters the accounting page for inquiry. You can use the transaction details of billed, unbilled and pending transactions of credit cards.

2. Online banking inquiry

The cardholder logs into personal online banking and selects bill inquiry.

3. Telephone banking inquiry

Cardholders can call the 24-hour customer service hotline of Bank of Communications, and then follow the voice prompts to make inquiries.

4, e-mail query

The bill of credit card consumption will be sent by Bank of Communications to the cardholder by mail or letter, and can be inquired after receiving it.