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1. Introduction of China Industrial and Commercial Bank 95588 Telephone Banking Service
(1) Account information inquiry: it provides the functions of inquiring the basic information, account balance, current account details, account history details and account unwritten details of each account and its sub-accounts in the card.
(2) Transfer and remittance: functions such as transfer in the same city and remittance in different places are provided.
(3) Payment service: it provides the function of inquiring and paying various daily expenses such as telephone charges, mobile phone charges, utilities and gas charges.
(4) Investment and financial management: provide the function of buying and selling stocks, funds, bonds and gold.
(5) Foreign exchange transaction: provide real-time foreign exchange transaction, exchange rate inquiry, account balance and various transaction details.
(6) Credit card service: provide card application, card activation, loss reporting, account inquiry, RMB purchase and repayment, credit line adjustment and other functions.
(7) Manual service: provide business consultation, complaint suggestions, outlet information and new business introduction, and accept emergency oral loss reporting of accounts.
(8) Roaming in different places: provide the function of handling various banking businesses in different places.
2. Characteristics and advantages of ICBC 95588 telephone banking
(1) Easy to use and operate: ICBC Telephone Banking organically combines automatic voice service with manual answering service, and you can enjoy the perfect unity of self-service voice service and warm manual service just by pressing the phone button. ICBC Telephone Banking also provides telephone banking speed dial function, that is, after dialing 95588, you can quickly enter the designated function by directly entering the speed dial code.
(2) Simple procedures and powerful functions: ICBC telephone banking is convenient to apply. Just bring your valid certificate and ICBC passbook or bank card to the outlet to apply for opening an account, and enjoy the convenience of account management and the efficiency of investment and financial management.
(3) Low cost, safety and reliability: ICBC telephone banking can handle most counter and online business, saving time and reducing costs. At the same time, ICBC adopts the most advanced computer telephone integration at present, which makes you feel at ease.
(4) Unified number, nationwide roaming: the service number of ICBC telephone banking in mainland provinces and cities is 95588, and in Hong Kong it is 2 1895588. If you choose to roam in different places, you can roam back to the telephone bank in your own living area, so you don't have to bear the long-distance telephone charges.
China Industrial and Commercial Bank-Intelligent Customer Service-Opening Telephone Banking Charge
China Industrial and Commercial Bank-Internet Finance-Personal Telephone Banking