1. The credit card repayment of Shanghai Pudong Development Bank is automatic installment. Automatic installment can be cancelled at Shanghai Pudong Development Bank. If the credit card is an automatic installment credit card, you cannot cancel automatic installment. Users can only set the automatic installment amount to the maximum limit, which can reduce the number of automatic installments. You can cancel the automatic staging of user applications.

2. Or 19 May, Shanghai Pudong Development Bank will change the automatic installment contract from the original repayment date installment to the billing date installment.

Solution:

(1) Call the complaint number of Pufa, stressing that the customer has not been informed of this change, such as not calling you, not notifying you by SMS, and so on. Anyway, they didn't fulfill their obligation to inform. It is required to cancel this business and restore the previous bills in stages.

(2) If the bank ignores or refuses to handle it, it may complain to the CBRC within 3 working days; Try to save the recording of the conversation with the customer service of Shanghai Pudong Development Bank, which can be used as evidence.

Credit card, also called debit card, is a credit certificate issued by a commercial bank or credit card company to eligible consumers. It is a card with name, expiration date, number and cardholder's name printed on the front, and a magnetic stripe and signature strip on the back. Consumers with credit cards can go to specialized commercial service departments for shopping or spending, and then the bank will settle accounts with merchants and cardholders, and cardholders can overdraw within the prescribed limits.

The credit card stipulated in the relevant laws of China (Interpretation of the Provisions of NPC Standing Committee on Credit Cards) refers to the electronic payment card issued by commercial banks or other financial institutions with all or part of the functions of consumer payment, credit loan, transfer settlement, cash deposit and withdrawal [1-2]. 20 17 12 1, the English translation and writing standard for public services was formally implemented, and the English names of credit cards were specified.