1. If the credit card is frozen, the cardholder needs to pay off the credit card as soon as possible and take the initiative to call the bank to unfreeze it, so as to ensure that there will be no overdue situation.

2. The credit card is frozen due to cash withdrawal. Please stop cashing out and ensure normal credit card consumption. It is very important to keep a good record of credit card consumption.

3. If the credit card is lost and frozen, please ask the cardholder to go to the bank to explain the consumption reason and provide the real consumption receipt so that the bank can unfreeze it.

If someone steals a credit card, the cardholder should go to the bank to modify the password and personal information as soon as possible to avoid greater losses.