The method for reporting the loss of a Guangfa Bank credit card (debit card) is:

1. Dial the Guangfa Bank customer service hotline 95508 and press "1#" after the call is connected to formally report the loss;

3. In addition, you can also go to the local Guangfa Bank branch with your valid personal identity document to report the loss of your credit card (debit card).

If you apply for a temporary freeze, you can resume normal use after 7 days.