What would you do if you received a text message about your credit card (credit card) being frozen due to overdue repayment? Will you contact customer service as soon as possible to ask about the situation? And it just so happens that SMS also provides a customer service phone number. You will definitely call this number immediately to inquire about the specific situation and unfreeze your card.
There seems to be nothing wrong with doing this, but in fact, you are being tricked by a scammer. If you react after being deceived, the loss will be irreparable.
Having said that, someone might ask, is it wrong to call customer service when you receive a text message that reminds you that your credit card (debit card) is overdue? It’s right to call customer service, but the number is wrong. If you call a scammer for verification, what’s the point? The most likely reason for being deceived is that you did not distinguish the authenticity of the text message and just assumed that the text message was genuine. Faced with such information, be sure not to panic and carefully check the source of the text message. Each bank's text message uses its official five-digit number to notify you, not a mobile phone number or some other long and messy number. Next, look for anything suspicious. Think about it, the bank text messages we usually receive are real-time, and they claim to be the issuing bank, and do not indicate the specific consumption location, and the fraudulent text messages are likely to be here. Focus on a few details. If you find out the difference between scam text messages and normal bank text messages, you will have successfully avoided a disaster of being deceived.
If you really can’t tell the difference, then log in to the bank’s official APP or WeChat official account to directly check the status of your credit card (debit card). Note that it must be official, or call the bank’s official customer service to verify. Again, please note that it must be the official customer service number. Remember that it is not the customer service number in your text message. If you are still not sure, you can also go to the bank counter nearest you to confirm.
To take another step back, even if your credit card (debit card) is really frozen due to overdue or fraudulent use, the bank will never let you go to an outside unblocking agency. To run the unblocking operation, you only need to call the official customer service number in time to request unblocking. It only takes a few days to solve everything.
It’s scary to think about it. Scammers can clearly know your name and also know the credit card number in your name. Is this other than those criminals disclosing it? Have you never proactively disclosed your information? This requires us to reflect. To a certain extent, we have gradually neglected the protection of personally identifiable information because of certain interest trends. Here, we would like to remind all credit card (debit card) card owners to protect their personal identity information and do not tell others the verification code issued by the bank. Bank officials will not ask for your verification code. And you must do a good job of repayment in a timely manner and know the repayment status of your credit card (debit card) well, then these scammers will naturally be able to exploit them seamlessly.
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