There are two ways to change the reserved telephone number of CITIC Bank's credit card: telephone change (effective immediately) and counter change (effective within 2 hours).

1, telephone change

If the cardholder needs to change his mobile phone number, he can use the original number to call the customer service phone of China CITIC Bank before the original phone number of the credit card is deactivated. Customer service will check the identity information with the cardholder (such as the cardholder's work unit ID number, home address, etc.) and change the reserved phone number of CITIC Bank's credit card.

2. Counter exchange

Some banks can't change the reserved telephone number of CITIC Bank's credit card by telephone, and cardholders need to bring valid identity documents to the counter outlets of CITIC Bank to change the reserved telephone number of CITIC Bank's credit card.