1, online query
The cardholder enters ICBC official website, logs in to ICBC personal customer online banking, clicks "Application Progress Query", and then enters the relevant ID number and information to query the credit card application progress.
2. Customer service telephone inquiry
The cardholder calls the customer service phone of ICBC for inquiry, selects the credit card, then selects the application progress inquiry, and then enters the ID number+"#" for inquiry.