Alipay does not accept refund applications for successful orders paid 90 days ago. Wechat does not accept refund applications for successful orders paid 365 days ago. An order refund application paid by one-click credit card/debit card 165438+ 0 months ago may not be returned by the original payment method. Refunds that fail due to refund restrictions will be refunded to the buyer's Amazon account balance.
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Article 10 of the Measures for the Administration of Online Transactions? When selling goods or providing services to consumers, online commodity operators shall abide by the provisions of laws, regulations and rules such as the Consumer Protection Law and the Product Quality Law, and shall not harm the legitimate rights and interests of consumers.
Article 11? When selling goods or providing services to consumers, online commodity operators shall provide consumers with business address, contact information, quantity and quality of goods or services, price or cost, time limit and method of performance, payment form, return method, safety precautions and risk warning, after-sales service, civil liability and other information. Take security measures to ensure the safety and reliability of transactions and provide goods or services as promised.
Amazon-refund process, method and time limit