If not, I'll give you a trick, which will definitely work.
First, call Shenfa customer service and ask to cancel the installment. I'm sure they refused.
Then you said that the money has been returned, why can't it be revoked? I believe they still insisted that they had told you at that time and could not cancel it. Then you said you didn't hear. They must have said that they would play the recording for you, or they have confirmed that there is nothing wrong with the recording.
You will be very excited now. "Can you handle business by phone? Is there any documentary proof? Did I enter the password? Is it right for the bank to make a phone call when others are resting and mislead consumers to handle the installment without listening clearly? Is this how SDB treats customers? Now it is required to cancel immediately and reduce the handling fee. If it fails, it will complain to the Banking Regulatory Bureau and the People's Bank of China at 3 15. Online exposure and so on. At this time, SDB's customer service should give feedback to the leaders. Don't relax at this time, you must continue to scream hysterically. If you can't cancel, go to court to complain, cancel the credit card, and publicize it to colleagues and friends around you. And record the job number of the customer service staff who received you. He must answer on the same day. Or complain to him.
This customer service will help you ask the leader. . . Every time they contact you, you should shout.