The following is the process for handling Bank of Communications credit card bill installments:
Method 1. Telephone processing
Call the 400-800-9888 customer service hotline and complete the identity verification , transfer to the bill installment hotline; next, there are two methods, choose one
Self-service: enter the installment amount and number of installments through voice prompts, the system will review it immediately, and the customer service specialist will inform you of the result
Manual: Inform the customer service specialist of the installment amount and number of installments, the system will review it immediately, and the customer service specialist will inform you of the result.
Method 2, online banking processing method
1. Log in to Bank of Communications Credit Card Online Banking and select the credit card financing page;
2. Enter "Bill Installment - Deposited" , click on the installment currency and enter the installment amount;
3. The system will review the application immediately and automatically notify you of the application result.