Legal analysis: Go to the Bank of China to consult on the relevant situation. If you did not handle it yourself, you can hold the bank accountable.

Legal basis: "Law of the People's Republic of China on the People's Bank of China"

Article 1 is to establish the status of the People's Bank of China, clarify its responsibilities, and ensure the consistency of national monetary policy. This law is enacted to correctly formulate and implement it, establish and improve the central bank's macro-control system, and maintain financial stability.

Article 2 The People's Bank of China is the central bank of the People's Republic of China. The People's Bank of China, under the leadership of the State Council, formulates and implements monetary policies, prevents and resolves financial risks, and maintains financial stability.