"Today is the credit card repayment day, but I will be on duty in the isolation ward soon. Can I postpone the repayment? " The application made by the medical staff at the front line of the bank against the epidemic is very enthusiastic. Agricultural Bank of China Ningxia Branch said that it can send a work certificate through account manager WeChat, and the bank will assist it to handle deferred repayment or overdue adjustment.

If you don't know the contact information of the account manager, you can also inquire through the credit card service phone; For customers who are greatly affected by the epidemic, they need to bring relevant certificates and go to the bank outlets in person. Proof materials include but are not limited to transportation, accommodation, cases, location screenshots, quarantine notices, medical certificates, etc. related to the epidemic situation. If you can't go in person, you can also entrust others to do it. After successfully handling deferred repayment or overdue adjustment, the bank will send SMS notification, and if it cannot be handled for special reasons, it also promises to handle and reply to the customer within 3 working days.