After a successful refund, it will usually arrive within 24 hours. JD.com will refund the balance to JD.com. After the returned goods are returned, it will take about 1-15 working days for the credit card to arrive. Generally, it will take 1-15 working days for a debit card. It will take about 7 working days to arrive in your account. If you do not want to refund for a long time, you can choose to file a complaint.
JD.com (stock code: JD) is a self-operated e-commerce company in China. Its founder Liu Qiangdong serves as the chairman and CEO of JD.com Group. It has JD Mall, JD Finance, Paipai.com, JD Smart, O2O and overseas business departments. In 2013, it officially obtained a virtual operator license. In May 2014, it was officially listed on the NASDAQ stock exchange in the United States. In July 2015, JD.com was selected into the Nasdaq 100 Index and the Nasdaq 100 Average Weighted Index. In June 2016, it reached an in-depth strategic cooperation with Wal-Mart and merged Yihaodian into JD.com.
On January 4, 2017, China UnionPay announced that the payment company under JD Finance has officially become a UnionPay acquiring member institution. On April 25, 2017, JD.com Group announced the formal establishment of JD.com Logistics Sub-Group. On August 3, 2017, the 2017 "Top 100 Chinese Internet Companies" list was released, with JD.com ranking fourth. In July 2019, the 2019 Fortune Global 500 was released: ranking 139th. In 2021, Fortune ranked 59th among the world's top 500 companies.
On March 15, 2018, JD.com established the “Customer Excellence Department”, which is overall responsible for the promotion of customer experience projects at the JD group level. Ranked 181st on the Fortune Global 500 list in 2018. On July 24, 2018, JD.com’s plan to increase capital in Allianz Property & Casualty China was approved by the China Banking and Insurance Regulatory Commission. On September 4, JD.com and Ruyi Holding Group signed a strategic cooperation agreement. On August 22, 2019, it entered the top ten of the Top 500 Chinese Private Enterprises in 2019[9]; the Top 100 Chinese Private Enterprises in the Service Industry in 2019 were released, and JD.com ranked 4th. On September 7, 2019, China Chamber of Commerce, China The National Commercial Information Center released the list of China's top 100 retail stores in 2018, with JD.com ranking second. In October 2019, it ranked 44th on the Forbes Global Digital Economy Top 100 list.
In April 2020, JD.com confirmed that it would be listed in Hong Kong. On December 18, JD.com Group apologized for JD.com Financial’s advertisement: Strict accountability was required and the entire group would conduct self-reflection and education.