You need to confirm whether your credit card is applied for online for the first time. If the application is successful for the first time, because the identity information has not been verified, in order to ensure the safety of your card, the cardholder needs to bring a valid second generation. The ID card and card must be activated after identity verification at any branch of our bank; if identity information verification is not required, the card can be activated through the Ping An Pocket Bank APP-credit card operation. Response time: 2020-06-15. For the latest business changes, please refer to the official website of Ping An Bank.