100 10 is the customer service number of China Unicom. You can get multi-directional customer service through "100 10" and "1001"hotlines, and at the same time "100654".
The call center 100 10 and1001service hotline provide 24-hour free service, which is the link between Unicom users and Unicom. At the same time, the customer service representative will provide users with the first question responsibility system, and ensure that users' questions are answered within the agreed time limit through closed-loop and standardized processing procedures, thus realizing Unicom's service commitment to users.
China Unicom has also established a fast service channel for VIP customers and big customers, and selected excellent customer service representatives with rich experience and excellent skills as VIP service professionals to provide more efficient and high-quality services.
Number introduction:
100 10 (customer service hotline): business consultation, business acceptance, complaint reporting and various manual services.
10016 (10016 special line): responsible for customer return visits, retention and maintenance, and telemarketing.
100 1 1 (telephone charge line): telephone charges are recharged.
100 18 (customer club service hotline): club services such as basic service information inquiry, special service item inquiry and special service item acceptance.
+8618618610010 (international roaming customer service hotline): business consultation, complaint handling and emergency service.