1. There are two situations in which it is always under review: the bank has not yet conducted the review. Because sometimes there are many people applying, the process is handled in the order of applications, and your application has not been processed yet. Or the Bank of Communications may be overloaded with tasks, so the first choice is to approve collective card applications first, which will be affected for retail investors.

2. First of all, I want to say that the response from the staff of the Bank of Communications Head Office is unprofessional and irresponsible. The credit card requirement must be applied in person, so the applicant must be verified by phone to verify whether he or she is applying. In addition, the applicant’s employer must be contacted to verify the authenticity of the employment information. The People’s Bank of China has clear regulations on this. This can also avoid the problem of applying for a card in someone else's name to a certain extent. It also protects the applicant and is a step that cannot be omitted.

3. You can now call the customer service number to urge the application, because half a month should have exceeded the processing period promised by Bank of Communications. Then you can ask Bank of Communications to answer the reason why the card was not issued. If you are not satisfied with the answer, you can file a complaint. . The service industry attaches great importance to this, because if points are deducted due to complaints, it will affect performance income, so we will definitely handle it for you as soon as possible.