You can use the Yuetong Card APP/ WeChat applet, such as Yuetong Card, to inquire about the system status of cards, electronic tags and vehicles, and at the same time, to check the processing method of the status list.

steps: 1. yuetong card APP/ wechat applet yuetong card ETC, in the service, find "customer service"-"etc information"-select the inquired vehicle, and the page can display the detailed information of the vehicle under its name

2. Click to view the status list and the handling method-click "handle" to view the causes and solutions of the status list.