Indicates that the credit card is already under risk control.

There is an abnormality in the credit card transaction. The bank sends a text message to remind the user, indicating that the credit card is under risk control and the user needs to use the card in accordance with the regulations. For example, do not swipe your card at POS machines that skip codes, do not swipe your card at suspicious merchants, and try to maintain the diversity of consumption. Only in this way can you help relieve bank risk control.

There are abnormalities in credit card transactions, which may be caused by the following reasons: the bank payment channel is being maintained and upgraded; the credit card is overdue and the card is frozen; the current transaction is risky and the bank refuses the user to use the credit card for payment ; The card is damaged or degaussed; the consumer merchant is marked as suspicious by the bank, etc.

The unusual situation of credit card transactions may be due to the fact that any POS receipt that is not successfully printed when using a credit card will be considered an unsuccessful transaction, but does not include paper jams or paper shortages. When an unsuccessful transaction occurs, you should check the card status and account balance to confirm whether the card status is normal and whether the unsuccessful consumption amount has been recorded. If the card status is abnormal, you should check the reason; if the consumption amount has been recorded, you can ask the credit card center to assist in the inquiry and transfer the unsuccessful consumption amount. If there is an abnormality in the credit card transaction and the user cannot determine the cause, he or she can directly call the customer service hotline of the card-issuing bank and let manual customer service help the user solve the problem.

Precautions for using bank cards

Replace magnetic stripe cards with IC chip cards promptly. IC chip cards are more secure and less likely to be copied and stolen.

Clear bank accounts that have not been used for a long time in a timely manner, and avoid renting, lending, or selling personal accounts.

Open and use bank cards in a reasonable manner, distinguishing between cards for large investments and cards for daily small consumption.

Pay attention to personal information, especially key information such as ID card information and account passwords, and do not leak it at will. If there is a leak, call the bank's official customer service hotline as soon as possible and ask the bank to freeze the account to ensure that the bank card can no longer withdraw funds.

Be wary of unknown links and phishing websites, do not scan QR codes of unknown origin, and do not take advantage of the "little advantage" of scanning QR codes on the street to receive small gifts.

Pay attention to safety precautions in ATM transactions, ensure your own safety before transactions, check whether there are other abnormal devices installed around the ATM machine, concentrate on operations during transactions, do not accept "well-intentioned help" from strangers, and remember to cover your password when entering it , if the account is incorrect, please contact the bank’s official customer service in a timely manner. Do not throw away transaction receipts after transactions and protect personal information.