Legal analysis: 1. Call the phone on the back of the bank credit card for manual transfer, report the card number and account opening information, then ask for a help card and mail it.

2. You can also bring your credit card directly. You can just ask for the original ID card at the bank outlet.

Legal basis: Opinions on Several Issues Concerning the Application of Laws in Handling Criminal Cases such as Telecommunication Network Fraud (II) VI. When registering a mobile phone card, a credit card, a bank account or a non-bank payment account online, it is an act of forging identity documents to use other people's identity document information and replace the photo of another person's identity document in order to pass through online certification. If it meets the provisions of the third paragraph of Article 28 of the Criminal Law, criminal responsibility shall be investigated for the crime of forging identity documents.

if using forged or altered identity documents or stealing other people's identity documents to handle mobile phone cards, credit cards, bank accounts and non-bank payment accounts conforms to the provisions of the first paragraph of Article 28-1 of the Criminal Law, criminal responsibility shall be investigated for the crime of using false identity documents and stealing identity documents.

those who commit the above two acts and constitute other crimes at the same time shall be convicted and punished in accordance with the provisions of heavier punishment. Except as otherwise provided by laws and judicial interpretations.