What you need to do is:
First confirm whether this person is a regular employee of Hongye Futures. You can go to the website of the Futures Association to find out if this person is practicing in Hongye Futures. (It may be the middleman of Hongye Futures, just trading in the customer room of Hongye Futures, so you may have other questions. )
Second, confirm whether you have signed a cooperation agreement with the customer. How to stipulate the contents of the agreement, whether there are any clauses related to Hongye Futures, and how to stipulate. Whether the other party violated. Is this cooperation agreement legal?
Third, after you get the confirmation, get the evidence of this customer's transaction for you, such as recording, written agreement, video, telephone message, etc. , as much as possible.
Fourth, after obtaining evidence, go to the local securities regulatory bureau to complain, or go to court to sue, making things big. The other party is most afraid of you making a scene, because now futures companies are trying to evaluate Class A futures companies, and this kind of incident is not allowed.
Note: Hongye Futures has a great influence in Jiangsu, and the local securities regulatory bureau is likely to suppress this matter. If possible, the futures company may settle the account for you. See if your attitude is strong.