The CSRC has set up a complaint hotline 12386. Investors can call the hotline at 9: 00 am-165438+0: 30 pm and 6: 30 pm every Monday to Friday (except statutory holidays). The number dialed by investors in Beijing is "12386", and the number dialed by investors in other regions is "0 10- 12386". The "12386" hotline of China Securities Regulatory Commission also receives investors' advice, suggestions and complaints in the "I want to leave a message" section of the website of China Securities Regulatory Commission and the "Investor Call" section of the website of Investor Protection Fund Company.

Legal basis:

Measures for the Administration of Securities Investment Fund Management Companies

Article 65 If the shareholders of a fund management company subscribe or transfer their capital contribution in violation of Article 19 of these Measures, or fail to perform their statutory obligations in violation of Article 37 of these Measures, the China Securities Regulatory Commission may order them to make corrections; For its directors, supervisors and senior managers, administrative supervision measures can be taken, such as supervision talks, recording in integrity files, and determining that they are not suitable for holding relevant positions.

Article 66 If a fund management company and its shareholders, the directly responsible person in charge and other directly responsible personnel violate laws, administrative regulations and the provisions of the China Securities Regulatory Commission and should be given administrative punishment according to law, they shall be given administrative punishment in accordance with relevant regulations; Anyone suspected of committing a crime shall be transferred to judicial organs according to law and investigated for criminal responsibility.