Xuexiang has been criticized in various ways, but Changbai Mountain, the same northeastern ice and snow tourist resort, has a different voice. The introduction of five policies to benefit the people has received full applause.
China advocates mutual benefit and win-win. The backbones of Chinese tourists must be straightened. If not, we can have the feet to vote. Good things are good after all, and good things can be retained for a long time.
Policy 1: From November each year to April of the following year, winter tourism is developed. Tourists from all over the country visit Changbai Mountain for free and ticket-free to enjoy the beautiful scenery of Changbai Mountain during the snow season.
Details of the measures: 1. Admission fee of RMB 125 for Changbai Shanxi and North Scenic Areas (excluding South Scenic Areas) is exempted.
2. The main peak ticket is 80 yuan and the eco-friendly car ticket is 85 yuan.
Policy 2: Purchase a ticket, which is valid for three days. You can visit Changbai Mountain North Scenic Area and West Scenic Area as many times as you like within three days.
Measure details: This policy is implemented year-round regardless of time period.
In the future, real-name authentication and real-name reservations will be required to enter the Changbai Mountain Scenic Area.
Currently, there are 8 reservation methods including window ticket sales, website, mobile App, WeChat "Changbai Mountain" official account, Alipay "Changbai Mountain" life account, travel agency ticket purchase system, hotel sales points and self-service ticket vending machines. Group tourists can advance 5 days in advance.
Individual tourists can make reservations three days in advance. The opening hours are: 7:00~18:00 in summer, 8:30~17:001 in winter. One ticket can tour two slopes, and one ticket can tour three days.
Visitors only need to purchase tickets for either West or North Scenic Area.
(Verify the gate with your ID card) You can visit two scenic spots at the same time and the entry is valid within three days.
Foreign tourists need to provide passport information to identify the ticket purchase, and a passport is also required for ticket check-in.
Once the west and north scenic spots reach their maximum carrying capacity, the scenic spots have the right to stop ticket sales and the free ticket service for second-time entry to the area will be terminated.
Reminder: When tourists are in the scenic area, environmental protection tickets and main peak tickets must be purchased on the same day and are valid for the current ride.
2. Refund instructions: If the tickets for scenic spots and bus tickets that have been reserved are not used, they can be refunded before 24:00 on the day of reservation (no handling fee). No refunds will be given after the expiration date.
Purchased reserved tickets and eco-friendly tickets cannot be changed.
When refunding a ticket, please use the original purchase channel.
3. Due to weather factors, tickets for the main peak must be purchased on-site, and reservations are not implemented.
4. Nan Scenic Area needs to purchase tickets independently and will not participate in this event.
Policy 3 provides free admission for the elderly, disabled people, active military personnel, people's police, journalists, tour guides and other tourist groups throughout the year, and they can enjoy friendly services such as green channels.
Detailed rules: the elderly (over 65 years old), the disabled (physically disabled or holding a disability certificate), active military personnel, people's police, journalists (press cards issued by the National Press and Publication Administration), tour guides (tour guides with national guide certificates), Changbai Mountain
Members of the Photographers Association, Jilin Provincial Photographers Association and the China Photographers Association (including the China Art Photography Society and the China Press Photography Society) enjoy free entry with their certificates. They only need to purchase a ticket to enter the area. Only individuals with certificates can enter the area.
Green channel.
(Elderly people and people with disabilities can only use special passages when accompanied by no more than two people.) Policy 4: From May 1st to October 8th every year, the opening hours of the North Scenic Area and the West Scenic Area will be extended to allow tourists to enjoy "sungazing".
"Out", "Starry Sky" and other special scenic spots in Changbai Mountain.
Policy 5 establishes a RMB 10 million integrity fund, implements a first-time compensation system for tourists’ complaints, and resolutely safeguards the legitimate rights and interests of consumers.
Detailed rules: Complaints will be handled immediately, and "compensation" is not negotiable. Establish a rapid acceptance and handling mechanism for Changbai Mountain tourism consultation complaints, implement an advance compensation system, and safeguard the legitimate rights and interests of consumers.
The Changbai Mountain Tourism Consultation and Complaint Handling Platform has been established. The national tourism unified consultation and complaint hotline is 12301, and the Changbai Mountain Tourism Consultation and Complaint Hotline is 0433-5712345. The platform starts from the needs of tourists and realizes "one-stop acceptance, division of labor and cooperation, timely settlement, tracking and supervision" of travel-related complaints.
Long-term working mechanism.
You didn't discuss "compensation".
If the tourists' legitimate rights and interests are damaged due to the subjective and intentional responsibility of the tourism operator, tourists can submit an application for advance compensation for tourist consumption disputes to the relevant industry authorities.
After investigation and verification by relevant industry departments, an advance compensation fund will be launched in accordance with the "Interim Measures for the Advance Compensation Management of the Changbai Mountain Tourism Integrity Fund" to provide financial compensation to tourists.
Summary: The reason why Changbai Mountain has launched the above preferential measures is to benefit the people and share the beautiful scenery of Changbai Mountain with everyone.