Complaints to the CBRC shall be made in writing, and the events and characteristics of the complaint, the name and contact information of the complainant shall be explained in detail. In general, letters or letters are not acceptable.
12363 is the complaint telephone number of China People's Bank. The purpose of setting up this telephone number is to better protect the legitimate rights and interests of financial consumers. Under normal circumstances, the People's Bank of China will accept complaints about cross-market and inter-bank financial products and services. The credit card is managed by China Bank, and you can also make this call.
1. CBRC shall supervise and manage the credit card business of commercial banks according to law. If you are dissatisfied with the bank's handling of the complaint, or if the bank fails to give a final reply within the agreed time after receiving the complaint, you can seek assistance from the CBRC. The CBRC does not accept oral or anonymous complaints, and it needs to conduct letters and visits in written form.
2. Bank of Communications (full name: Bank of Communications Limited) was established in 1908. It is the oldest bank in modern China and one of the note-issuing banks in modern China. Now it is one of the top five state-owned banks in China.
3. Bank of Communications is one of the major financial service providers in China, covering commercial banks, securities, trusts, financial leasing, fund management, insurance and offshore financial services.
4. There are 235 domestic branches of Bank of Communications, including 30 provincial branches, 7 directly affiliated branches and 99 provincial branches. There are 3,270 outlets in 239 cities above prefecture level and 158 counties or county-level cities. It owns seven non-bank companies, including wholly-owned subsidiaries of Bank of Communications Leasing, Bank of Communications Insurance and Bank of Communications Investment, and holding subsidiaries of Bank of Communications Fund, Bank of Communications Guo Xin, Bank of Communications Life Insurance and Bank of Communications International.
5. Bank of Communications, founded in 1908, is one of the oldest banks in China and one of the note-issuing banks in modern China. 1 987 April1day, the newly established Bank of Communications officially opened to the outside world, becoming the first national state-owned joint-stock commercial bank in China, with its head office in Shanghai.
6. The business scope of Bank of Communications Group covers commercial banks, offshore finance, funds, trusts, financial leasing, insurance, overseas securities, debt-to-equity swaps and asset management. By the end of June 20 19, there were 242 domestic branches of Bank of Communications, including 30 provincial branches, 7 directly affiliated branches and 205 provincial branches, with 3 176 outlets in 242 cities above prefecture level and 162 counties or county-level cities.