If the available shares are sufficient when redeeming the fund, but the fund balance is insufficient when redeeming, it may be because your fund purchase method is back-end subscription, but the charging method you choose when redeeming is "front-end charging", so you are prompted. Please choose the correct charging method when exchanging.

Note: 1. If the question and answer does not indicate that it is only for business units, it usually refers to personal business. 2. Dalian, Ningbo, Qingdao, Shenzhen and Xiamen are independent branches of the Bank and implement independent business regulations; The contents of this page are for your reference. Please refer to the announcements and specific provisions of local branches for details.