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The impact of courtesy and etiquette on specific industries

Let me give you an essay on business etiquette

What is business etiquette

Business etiquette is the art of people in business interactions

For example, asking for a business card:

To ask for a business card, firstly, you must be able to get it, and secondly, you must leave a good impression on the other party

There are four conventional methods for requesting a business card

1. Transaction law. If you want to take it first, you must give it first

2. The method of stimulating generals.

3. The method of humility. When asking for advice from you in the future, be courteous and pay attention to the object, such as when facing a young lady.

4. The law of equality. How to contact you in the future,

The art of using communication tools:

Business communication is about rules, that is to say, there is no rule without rules, such as the use of mobile phones, in business communication The most important thing is: don't ring, don't listen, don't go out to answer the call. When interacting with others, you should turn off your mobile phone after greeting others, so as not to make others feel that you are half-hearted, and that you are chatting and ringing when interacting with others. We need to distinguish ourselves from migrant workers on the phone.

The purpose of using business etiquette is threefold:

First, to improve personal quality. Bill Gates said that "company competition is a competition of employee quality." And then when it comes to enterprises, that is In the competition of corporate image, education reflects details, and details show quality.

Second, it facilitates our personal communication and entertainment. We will meet different people in business interactions. How to communicate with different people requires art. For example, when you praise people, you also need to pay attention to art. Otherwise, even complimenting people will make people feel uncomfortable.

Third, it helps maintain corporate image. In business interactions, the individual represents the whole, the personal image represents the corporate image, and what the individual does is the typical living advertisement of the company. Every move, word and deed, silence is better than sound at this time.

Business communication involves many aspects, but basically it is communication between people, so we define business etiquette as the art of communication between business people. People have different interpretations of etiquette. Some people say it is a kind of moral cultivation. Some people say that etiquette is a form of beauty, while others say that etiquette is a custom. Etiquette comes from the vulgarity, and the vulgarity turns into etiquette. The operability of business etiquette, that is, what should be done and what should not be done. Let’s talk about an example of seating arrangements: seating arrangements in business etiquette. We all know that when guests come, we have to give up our seats, but we don’t know where to sit. Under normal circumstances, it may not matter, but in foreign affairs activities and business negotiations, we must pay attention to it. In addition, you must be careful when speaking to the other party. Under normal circumstances, you cannot say "do you know?" I know, let me tell you, (how to tell others the price of wine tactfully to make the host happy without being embarrassed), so you must pay attention to art in communication.

Aristotle, if a person does not interact with others, he is either not a god or a beast. The implication is that he is not a human being. Let’s discuss a question below: What are the working abilities of business personnel?

The working abilities of business personnel include:

Business abilities are only basic abilities. Without business abilities, one cannot do a good job well. , but only having business ability may not necessarily do a good job. From the perspective of public relations and communication, communication skills are also required. Communicative ability is called sustainable development ability. Communicative skills are not about engaging in vulgar relationships, but about handling, regulating, and managing interpersonal relationships well. Business ability and communication ability are called the "dual abilities" that modern people must possess. In the last century, there was a school of thought in the management world called the "Mayo School", also known as the "Behavioral Management School". (He is different from Taylor's school, Taylor only emphasizes things but not people). The Mayo School emphasizes the three elements of management. First, enterprises must obtain necessary funds, raw materials and technology to develop. The second is to create economies of scale. The third is to organize production. He also pays special attention to this point, that is, to the relationship between internal and external enterprises. Business managers must pay attention to building good relationships with both internal and external companies so that the company can continue to develop. The following are three basic concepts of business etiquette

Basic concepts of business etiquette:

One of the relationships between business etiquette and public relations - respect.

For example, the way to respect others by naming them when dining or in a meeting is to say "one, two, three?" with your palms up. You cannot point with your palms down or point with your fingers. Palms down means arrogance. Pointing the finger means reprimanding.

For example, it is wrong to greet people with the palms down or with the palms up. Downward is to greet animals, practice upwards. When interacting with people, we need to know what is allowed and what is not allowed. For example, to your lover, you cannot tell him who he was close to before you met her. Another thing is that you can't praise other women for their beauty in front of women. Women are good at comparing people of the same sex. If you say that another woman is beautiful, it is equivalent to saying that she is not beautiful. Let me tell you something, if you and your wife have a conflict while watching TV at home, and he is willing to watch soap operas and you have no choice but to ask you to do something, you will praise the stars on TV.

Give gifts. You first need to know what the other person likes and doesn't like. What they like is difficult to grasp, but what they don't like is easier to grasp. This mainly depends on the other person's identity, status, and cultural accomplishment. In business dealings we also need to pay attention to two aspects.

The first is self-esteem. Self-esteem is reflected in your speech and behavior, how you treat others, and how you dress. If you don’t respect yourself and love yourself, others will not think highly of you. For example, one of the most basic principles for women to wear jewelry in business interactions is "according to status, less is better". They should not wear more jewelry than the customer does, and should not overwhelm the customer. For example, I asked a question, what kind of jewelry cannot be worn in business interactions. One is not to wear jewelry that shows financial strength, as office workers should show their love and dedication to work; the other is not to wear jewelry that shows gender charm. Brooches cannot be worn, and anklets cannot be worn. In terms of etiquette, this is called not doing anything. Etiquette is a kind of formal beauty, and formal beauty certainly requires a kind of display. So when we wear two or more pieces of jewelry, what is the more professional way to wear them? The professional wearing method is "same quality and same color". It cannot be like looking at the Christmas tree from a distance and looking at the grocery store from up close. To give another example, what should women pay attention to when wearing professional skirts? There are five things to note: 1. Black leather must not be worn on special occasions. This is an international practice and gives people the impression that it is not serious; 2. Formal You can’t bare your legs in high-end events. Why? It doesn’t look good, and there is something wrong with the feet; third, it cannot be damaged. Look at the head from a distance, look at the feet from a close distance, and look at the middle waist if not far or near. 4. Shoes and socks do not match. You cannot wear casual shoes when wearing a skirt. They must match socks. Wear sandals without socks. When wearing formal clothes, you can wear sandals with closed toes in the front and closed heels in the back. Five, three-section legs.

Generally speaking, women should look at the head and men should look at the waist. The head refers to the hairstyle and hair color. The hair cannot be too long and cannot be spread freely. If the hair is long, it can be tied up or tied up, and it should not be dyed. Waist means that nothing can be hung on the waist in formal occasions.

In business interactions, self-esteem is very important, and respect for others is even more important. There are three main things. First, you must accurately locate the person you are dating, that is, you must know who he is. Then you can decide how to treat him. In international exchanges, the value of gift packaging should not be less than 1/3 of the gift. When accepting a gift from a foreigner, you must open the package in person, look at it for a while, and praise it. There are three things you shouldn't do when dining with foreigners: first, you can't groom yourself in public; second, you can't persuade others to drink or pick up food, and you can't force others to eat; third, you can't make any noise while eating. This is about respecting others, and you also need to follow rules, such as accepting business cards. How to behave when accepting business cards is to respect others. Professional requirements are to come and go, and not to be rude. If you don’t have it, you should answer more tactfully. You can tell the other party that you don’t have it or you have used it up. Sometimes a kind of "good-faith deception" is needed in business dealings.

Business contacts and public relations No. 2 - Be good at expression. Business etiquette is a form of beauty. The content and form of exchange are complementary to each other. The form expresses certain content, and the content is expressed with the help of form. Being nice to others does not matter if you are not good at expressing yourself or do not express well. When expressing, you must pay attention to factors such as environment, atmosphere, history and culture.

That seat in a double-cab car is the upper seat. The standard answer is that there is more than one seat. The professional saying is that the seat is where the guests sit. This is true for eating and riding.

The seating position is different in different social situations. When the host drives the car in person, the seat with the driver's seat is the upper seat. If two people ride in the car at the same time, the one with a close relationship sits in the front. When a full-time driver or taxi is used, the seat behind the driver with the driver's seat is the upper seat. In this case, the driver's seat is the upper seat. The driving position is the attendant's seat, VIP seat, security seat, and the seat behind the driver.

Management syllogism: First, write down what you think. The second is to do what you wrote down; the third is to write down what you have done.

Let others know that you are good to others. This is a requirement in business interactions.

Let’s discuss with comrades the issue of men’s suits and how to wear suits to reflect your identity. From Business etiquette is a high-end issue. The professional issue of wearing a suit, professionally speaking, is the "three threes": that is, three key points, the three-color principle, which means that the color of the whole body is limited to three colors, and the three colors refer to the three major color systems; The Law of Trinity refers to three parts of the body: shoes, belt and briefcase. If these three places have the same color, it is usually black; the three taboos are not to make a fool of yourself when wearing a suit. The first taboo is that the trademark must be removed. The second taboo is the issue of socks. The color and texture of socks are not allowed in formal occasions. Wear nylon stockings instead of white socks. The color of the socks should be consistent with the color of the shoes or other dark socks. The third taboo is the problem of tie tying, mainly due to the requirements of texture and color. Wear non-professional attire and short-sleeved suits without ties, and wear jackets without ties. Fashionable ways to wear a tie: First, there is a dimple, which is called a "man's dimple." The second way to wear a tie is to wear a tie without a tie clip. The one who uses a tie clip is VLP or wears professional attire, because their tie has a professional logo on it, and you can tell who he is at a glance. Men do not wear a tie clip. , it’s cool when the wind blows. The third method is to determine the length of the tie. The arrow of the tie should be on the upper edge of the belt buckle.

The third relationship between business etiquette and public service - formal standards. First, whether you follow the rules or not is a reflection of the quality of the company's employees; second, it is a sign of whether the company's management is perfect; if there are rules but not follow the rules, it means that the company has no rules. For example, as an enterprise, you cannot speak loudly during office hours. You can't wear leather shoes with iron soles, and you can't ignore anyone on the phone. Paying attention to formal standards is to improve the quality of employees and enhance the corporate image. Who hangs up first when talking on the phone in a business situation? Those with higher status will die first. The customer hangs up first. The higher authority hangs up first. The caller with the same call hangs up first.

There are six mistakes in workplace attire. The first is that it is too messy. Uniforms are not uniforms. Casual clothes are not like casual clothes. You have to wear something wrong. The second is that it is too bright (three color requirements), the third is that it cannot be too exposed, and lesbians cannot fly too low, which will affect the order of the office; the fourth is that it is too see-through, and others can see what you are wearing underneath, which is not fashionable, but a lack of self-cultivation; the fifth is that it is too short ; Sixth, if it is too tight, there are many lesbians, and the company does not allow it in relationships. Whether you follow the rules or not is a matter of corporate image.

In business interactions, there are four unusable names for addressing people. The first one that cannot be used is no address. For example, when asking for directions on the street, just "Hey"; the second one is "Hey". Those that cannot be used are alternative titles that do not require people to be called by their number. The third unused title is an inappropriate local title. It is okay to use local names within a certain range, but it cannot be abused across regions or countries; The fourth type of title that cannot be used is to call brother, brother, brother, sister Zhang. When you enter a company, you say this is Sister Zhang, and that is Brother Li. This is not a company, but a gang that runs orders. Therefore, there must be rules in business dealings.

The above are the three basic concepts in business interactions. These three concepts are integrated with each other. It is not enough to be polite but not standardized. How can we be polite in business interactions? Politeness is not a slogan, but has practical content. Yes, that is to incorporate respect into it. It means that respect, courtesy, and enthusiasm must be expressed in the right form and in a standardized manner. Professional lectures should pay attention to three key points.

We generally call it the three elements of civility and courtesy:

The first "three greetings": There are three sentences to say, one is to greet you when you come, that is, to take the initiative to say hello; if you don't know you, ignore you; The second is to ask and answer questions. On the one hand, you have to answer people's questions. On the other hand, don't run out of things to say. There must be plans for how to say something at certain window locations, such as offices, switchboards, and telephones. That is, you must have a plan in advance. Think about what to do in different situations. For example, when an external caller makes a mistake and the company he is looking for is not the company he is looking for, how should we respond? A qualified person should say: I'm sorry, sir, this is not the company you are looking for. I can help you check it if you need it. Check, this is a great opportunity to promote yourself. Will give people a good impression. The third tone is accompanied by a greeting sound, like a waiter in a store addressing a customer.

Second, five sentences of civility. The civilized language of the city is different from the civilized language of our company. As a high-tech enterprise, it should have higher requirements. Don't spit or curse. This starting point is very low. The first sentence is a greeting "Hello"; the second sentence is a request with the word "please"; the third sentence is a thank you "Thank you". We must learn to thank others. Especially for our food and clothing parents. The fourth sentence is the apology word "I'm sorry". When there is a conflict, it is better to talk first than to suffer any disadvantages. The fifth farewell is "goodbye".

Third, enthusiasm comes. The purpose of our etiquette is to communicate with others. Communication is to form a bridge rather than a wall. It is impossible to only talk about etiquette without enthusiasm.

"Eye to see". Look at each other eye to eye, otherwise your politeness will not be felt by others. When looking at others, you must be friendly and know how to look. There is a particular point of looking at the part where you look, usually at the head. When emphasizing a key point, look at both eyes. Usually, you cannot look at the middle. In particular, you should not look down. No matter whether you are a man or a woman, you should not look down at your elders or customers. You should look straight down and look up when necessary. There are requirements for the time you should look at the other person. Professionally speaking, the time you look at the other person when you are communicating and communicating with the other person should be about 1/3 of the total time the other person spends with you. You should look at it when greeting and cite the other person. The point is that you need to read it, you should read it when you say farewell and say goodbye, you should read it when you express condolences and greetings, and you can read it or not at other times.

"Kou Dao" means speaking Mandarin, which is a reflection of the degree of civilization and the level of education of employees. Even if you can't speak well, you have to speak. Convenient communication and communication. The second is to understand that it varies from person to person and distinguish the objects. There are rules for speaking (for example, if a man has something urgent and wants to see his female colleague, how should he make a phone call?). It depends on the person. For example, if you go to pay a fine and the other person says "Welcome" to come back next time, will you be happy? Do foreigners and locals express themselves differently when asking for directions? Do gay men and lesbians express themselves differently when asking for directions? Lesbians have to admit that lesbians are not very capable of identifying directions. When lesbians ask for directions, you have to talk about the front, back, left, and right. , don’t talk about east, west, north, south, talking about east, west, north, south is torture to them. Talking is in vain, (will it come or not)

"Yi Dao" means that the meaning is about to come. To show friendliness and enthusiasm, you can't be expressionless and cold. Expressions need to be interactive (you can't always "service with a smile" in a hospital). Then there is the person who is neither humble nor arrogant, but generous. (Girl laughs in front of others), how can you be considered to have told the world? Show 6 teeth.

How to embody communication skills in business interactions to achieve the best communication effect. Communication is mutual understanding and is two-way. There are three points to make. The first point is to position yourself accurately, that is, to do what you want; the second point is to position yourself accurately for others. Third, abide by conventions (such as dancing, dancing is a liaison in relationships, and international convention is to invite people of the opposite sex). If a man invites a woman, the woman can choose. If a woman invites a man, the man cannot choose, and he can walk away if he doesn't.

There are six topics that are not allowed to be discussed in business interactions: 1. Do not criticize the country and the government; 2. Do not involve national and industry secrets; 3. Do not involve the other party’s internal affairs; 4. Do not talk behind your back. Talking ill about leaders, colleagues, and colleagues (those who talk about right and wrong must be right and wrong). 5. We cannot talk about issues that are of low quality. We are all modern people and must be well-educated. 6. Don’t involve personal issues. Care for people should be moderate. Excessive concern is a kind of harm.

Professionally speaking, don’t ask five personal questions: first, don’t ask about income; second, don’t ask about age; third, don’t ask about marriage and family; fourth, don’t ask about health issues; fifth, don’t ask about experience. For example, when it comes to marriage and family issues, because every family has its own problems; there are two types of people, regardless of their age. One is people who are about to retire, and white-collar beauties don’t care about their age. Business people don’t talk about health. Who will give me a loan if my boss has cancer? Don’t ask about your experience, and don’t ask about where you come from as a hero. What matters is the present. You are a university, but others may not be universities. Why not discuss income? Income is related to personal ability and corporate efficiency. When talking about it, comparison is necessary, and pain comes from comparison. Friends can ask, but outsiders cannot.

Image design for business people. The personal image of business personnel is very important, because the personal image of business personnel represents the corporate image, product image, service image, and represents the national image, local image and national image in cross-regional and cross-cultural exchanges. First of all, we need to know what image is. Image is the impression and evaluation of us from the outside world.

The image consists of two parts. One is visibility. The second is reputation. Being famous does not necessarily mean having a good reputation. The importance of image is that firstly, image is publicity, and secondly, image is benefit, and image is service. Only with a good image can people accept your service. Image is life, image is more important than anything else.

So how should we design our personal image? Generally speaking, the most important thing is the issue of personal positioning. What kind of image do you play? Different environments require different identities and what you do. This is called the "first round effect" in psychology. This is a very important issue. concept. The first-round effect tells us that when interacting with people, especially in first interactions, the first impression is crucial and often affects bilateral relationships. There are two points that we should pay special attention to. One point is the issue of accurate role positioning. ;The second is his debut.

Specifically speaking, there are six aspects of problems, namely the six elements of personal image.

1. Instrument. That is the appearance. The focus is on the head and hands. We cannot see the rest. The head and hands are very important. Nose hair should not be too long and there should be no dandruff. Generally, you should comb it first before putting on clothes. You should not have any strange smell on your body. There are also requirements for men’s hair, not too long.

2. Expression. It is a person’s second language, and expressions must match the language. The expression should be natural and don't be fake; the expression should be friendly, not hostile; friendliness is a kind of self-confidence and education. Expressions should be used for positive interaction. Both parties must communicate equally.

3. Behavior. Be graceful, graceful manners, graceful manners. Elegant behavior is actually a habitual and natural behavior based on self-confidence and good cultural connotation. We must behave civilly, especially in public, and we must establish the concept that the individual represents the collective. For example, we cannot arrange our clothes at will in public, and we cannot dispose of our waste in public. In short, behavior is education. Furthermore, the behavior should be elegant and standard. The so-called standing phase has a standing phase, and a sitting phase has a sitting phase. Don't put your hands randomly, and kick your steps randomly.

4. Clothing. Clothing also represents personal accomplishment. Therefore, in business interactions, one of the most critical issues in clothing is to choose the right combination. First of all, it must be suitable for your identity and your status. Secondly, different clothes should be matched together to give people a harmonious aesthetic.

5. Conversation. It’s the language, you have to speak Mandarin. First, keep your voice down. Talking on the phone or talking too loudly will show your lack of self-cultivation. Not very well educated. Speaking in a lower voice has two advantages: one is that it conforms to the norm, and the other is that it is more pleasant to the ear. Second, choose content carefully and speak your mind. The issue you are discussing depends first on what you are thinking. You must know what to talk about and what not to talk about. Third, the use of polite language when speaking in business interactions is also very important, as mentioned before.

6. Treat others well. There are three basic things that matter when it comes to your image. The life of your business is at stake. The first is honesty; the second is compliance with laws and disciplines (buying air tickets for foreigners); the third is "obeying time and keeping promises."

Time is life, time is efficiency, and time must be observed in business interactions. This is related to three points: first, it is a sign of respect for others, and second, whether you respect yourself or not. Respecting others means respecting yourself, and you can’t speak for yourself. Talk about credibility; third, do you have modern consciousness? Failure to keep time is a sign of lack of modern consciousness.

What should women pay attention to when wearing makeup?

It is a basic requirement to wear light makeup when working. White-collar beauties should put on makeup when they are on the job. Makeup is an expression of self-esteem and self-love, and is a sign of perfect corporate management. There are some things to note: 1. Makeup should be natural, with makeup present but not present, with no obvious traces, and giving others the feeling that I am She looks so beautiful and gives people a natural feeling. Some people think that my makeup is just for people to see. This is wrong. Partial makeup should blend in with the surroundings. 2. Makeup should be used to beautify, not excessive and avant-garde. Beautification must conform to public aesthetic standards. 3. You should avoid others when putting on make-up. Do not put on make-up in front of others, as it would be suspected of performing in public.

There are three basic characteristics of business etiquette

First, normativeness. The standardizer is also the standard. It is a standardization requirement. The norms of business etiquette are constraints of public opinion, which are different from legal constraints, which are mandatory. (Eat a buffet - take as many times as you like, as many times as you like). (Use of spoon when drinking coffee). The order of introduction for others does not distinguish between men and women, young or old. Everyone is equal at work. The host is introduced first, then the guest. Theoretically speaking, guests have the priority to know, which is a reflection of the customer's superiority.

2. Distinguishing objects varies from person to person. It’s objectivity, what to say to whom (the order of the guide and the guests, when the guests know the way, the leader and the guests walk in front, when they don’t know the way, you have to guide from the left front). What are your priorities when entertaining guests? The priority for a casual banquet should be the arrangement of the dishes. Ask the other party what they don’t eat and what taboos they have. Different ethnic groups have different habits. We must respect ethnic habits. Westerners have six things they don’t eat: 1. Don’t eat animal offal; 2. Don’t eat animal heads and feet; 3. Don’t eat pets, especially cats and dogs; 4. Don’t eat rare animals; 5. Don’t eat freshwater fish. Freshwater fish have an earthy smell; 6. Do not eat fish without phosphorus and fins; snakes, meat, etc. In addition to national taboos, we should also pay attention to religious taboos, such as Muslims' taboo on animal blood. Buddhism prohibits meat, leeks, etc. Different objects need to be arranged with different contents. For foreign ones, they need to be arranged with earthy ones, and for earthy ones, they need to be arranged with foreign ones. In business terms, it’s called eating characteristics, eating culture, and eating environment.

3. Skill. How to ask a guest for a drink. Ask closed-ended questions. What is the standard positioning of the general manager and chairman on the stage? Three basic principles: the people in the front are higher than those in the back, the center is higher than the two sides, the left and right are determined with skill, the left is higher than the right, this is the etiquette of official activities and government affairs, the left and right are determined by the parties involved In terms of the position between them, it has nothing to do with others. It's the traditional way. Foreign-related exchanges and business exchanges are based on international conventions. International conventions are just the opposite. The right is high and the left is low.

The propriety and level of business etiquette in application operations. At the level of business etiquette, there are things to do and things not to do. Doing something is a high standard and a high-end requirement. For example, the three-color principle of dressing is easy to say but not easy to do. The color of lip gloss and nails should be the same. Yes, the lip gloss should be the same color as the shirt, the brand of cosmetics should be the same, and the fragrance should be the same. It is relatively easy to do something wrong, such as the "few no" mentioned earlier.

The scope of application of business etiquette, from a theoretical level, is that first, you must pay attention to business etiquette when you first interact. When looking at the management of a company, there are three key points to look at. Three key points: firstly, there is no noise; secondly, whether there is a dress code; if you can’t clean yourself up, how can you run the company cleanly? Third, there is a certain distance, especially between men and women. Business etiquette tells us that there are four normal distances in interpersonal communication: 1. Personal distance, less than half a meter; 2. Regular distance, (social distance) half a meter --- to one and a half meters; 3. Etiquette distance (distance of respect), towards elders and leaders, between one and a half to three meters to maintain dignity, 4. Fair distance (called distance) Distance) 3 and a half meters or more.

The second is official interactions, which means representing the company. When representing an enterprise, etiquette must be observed. There are two functions of etiquette in official interactions. 1. Draw clear boundaries and maintain an appropriate distance from the person you are communicating with. Even classmates and friends should call them Mr. Li, Manager Wang, etc. in order to clarify the interests; 2. Maintain the corporate image. For individuals representing enterprises, the following business etiquette is most noteworthy: 1. Celebrations; 2. Ceremonies; 3. Business meetings, press conferences, press conferences, and expos; 4. Business activities and business negotiations. The first thing to do is dress, and the second thing Negotiation strategies, timing of quotations, third lecture; 5. Welcome and send-off.

The third is foreign-related exchanges. For example, when shaking hands, in business terms only the right hand is used to shake hands. When giving gifts, chrysanthemums cannot be given to Chinese people, especially Europeans and Americans. In short, respect the customs and habits of the target.

Business etiquette is required in these three occasions, but there is no need to pay attention to other things.

The 3A principle of business etiquette is the basis of business etiquette. It was proposed by the American scholar Professor Bugini. The 3A principle actually emphasizes the most important issues that need to be paid attention to when dealing with interpersonal relationships in business interactions. The first 3A principle tells us that in business interactions, we cannot only see things and forget about people. Emphasize the importance of people and pay attention to the handling of interpersonal relationships, otherwise it will affect the effectiveness of business interactions. The 3A principle is the three major ways to respect the people you interact with. First, accept the other person, be tolerant, and don't embarrass the other person or make him look bad. The customer is always right. For example, there are "three don'ts" when talking, 1. Don't interrupt others, 2. Don't easily complement the other person, 3. Don't correct the other person at will, because sometimes there is more than one answer to something. If it is not a principle, accept the other party. Pay attention to each other secondly. Appreciate each other. See the other person's strengths and don't look for the other person's shortcomings. Not to mention making corrections in public. Skills in paying attention to each other: First, be good at using honorific titles in interpersonal communication, including administrative positions, technical titles, and all honorific titles. The second is to remember the other party. For example, you should read the business card after receiving it, and don’t show off when you can’t remember it. Third, praise the other person. It is a kind of praise and affirmation that should be given to the person you are interacting with. People who know how to appreciate others are actually appreciating themselves. There are also skills in praising the other person: first, seek truth from facts and not be too exaggerated. Second, adapt to the other person and praise to the point.

The role of business etiquette. In a word, strengthen the quality internally and shape the image externally.

The first role is to improve the personal quality of our business personnel. Market competition is ultimately a competition of personnel quality. For business personnel, the quality of business personnel is their personal accomplishment and personal performance. Education is reflected in details, and details show quality. The so-called personal quality refers to the basic performance of dealing with others in business interactions, such as smoking. Generally, educated people do not smoke in front of outsiders; educated people do not speak loudly in public; in business interactions, when dressing, When wearing jewelry, you should pay attention to the following four principles when wearing jewelry: The general requirements for wearing jewelry should conform to your status, and less is better. 1. Quantity principle, the lower limit is zero, the upper limit is no more than three types, and no more than two pieces. The second principle is called the principle of matching. The harmony and beauty of clothing is important. It is easier said than done. For example, a white-collar lady goes to a dinner party and wears a cheongsam and high-top thin sand gloves. The ring is worn inside the gloves. Or outside; a girl wears high socks, whether the anklet is worn inside or outside. The third principle is the principle of quality and color, which means that texture and color should be harmonious, and harmony produces beauty. The fourth principle is the traditional Chinese custom of wearing Guanyin for men and Buddha for women. When it comes to rings, the thumb is generally not worn. Wearing a ring on the index finger means that you are looking for a partner or courting someone; wearing a ring on the middle finger means that you already have a partner; wearing a ring on the ring finger means that you are married; wearing a ring on the little finger means that you are a single person.

The second role helps establish good interpersonal communication. If you don't understand politeness and rules in communication, you will sometimes mess up things. (such as answering the phone). Visits must be made by appointment, and appointments must be made on time.

The third role is to maintain image. Personal, corporate and national image. Business etiquette is to maintain the corporate image. Disaster mitigation effect, economic concept. Fewer problems and less impact on interpersonal relationships.

Sometimes when you don't know what to do, there is a safe way to do it - follow or imitate. When eating Western food, you usually have to watch the hostess's movements. When the hostess sits down, you can sit down. When the hostess picks up the knife and fork, you can move the knife and fork again. , the hostess puts the napkin on the table, which means the banquet is over. So it doesn’t matter if you don’t know, just learn from others. Don’t think you know how to do it, just do it. If you make a mistake, everyone will make a mistake together. If everyone is wrong, it doesn’t count as a mistake. If you understand this, you will be able to cope with it with ease and grace.

Dress requirements and specifications for business personnel. Personal clothing is a symbol of personal accomplishment, a manifestation of aesthetic taste, and an image of corporate norms. The norms are reflected in the following four aspects: First, business people should wear suits, even when they are hot; second, they should maximize their strengths and avoid weaknesses, focusing on avoiding weaknesses. Rings cannot be worn on six fingers, and girls with round faces cannot wear round earrings. When wearing a necklace, the length and thickness of the necklace should be inversely proportional to the thickness of the neck. 3. Follow conventions. We cannot say that everyone has their own merits. For example, business people generally wear suits without tie clips. If they use them, they must be particular. The golden section is 0.618, 2/3 up and 1/3 down, and between 4 and 5 buttons on the shirt. between. 4. Differentiate occasions. We should dress differently for different occasions. Nowadays, some of us are doing the opposite. They don’t wear suits when they should and don’t wear suits when they shouldn’t. For example, you shouldn’t wear suits when you go shopping.

What occasions will we encounter in business interactions, and how should we dress for these occasions? In business interactions, there are three main occasions when dressing is encountered. 1. In official situations, when working, business people should dress in four words: dignified and conservative. Three types of clothing: The first type of uniform has the function of corporate identification. The corporate image is composed of three elements. The first is corporate philosophy identification; the second is corporate behavior identification, which is what it does that is beneficial to society and beneficial to society. People's business is to do those good things and great things. The third system is the corporate visual identification system, advertising, trademarks, employee clothing, etc. The second category is suits. Men prefer suits, and women prefer suits with skirts. What should I do if the weather is hot? If it is very hot, a third option is allowed. Men can wear long pants with a long-sleeved shirt, and women can wear long skirts with other clothing. The last thing you should not wear in business interactions is fashionable clothes and casual clothes. Not allowed. 2. Social occasions. Social networking in a narrow sense, contacting old friends and making new friends. For business people, social occasions mainly include the following occasions. First, for banquets, for business people, eating is not the main thing when attending a banquet. The main thing is to meet friends with wine; second, for dances, the first song of the dance requires the friends you bring, but the second song requires Change dance partners. Don't always dance with the same person at the dance. Otherwise, others will think that the relationship is abnormal and that it is love at first sight and falling in love. Third, the concert. Business people are more classy and usually go to concerts. Fourth, party. Fifth, visit. Drop by. The Fifth Meeting is a high-end social occasion for business people. So? Cut┓?amine?string?pl?, fashion, fashion is popular at this moment, fashion is constantly changing; 2. Dress, clothing worn on ceremonial occasions. Choose at a grand and formal celebration?/divgt;