Amazon is accused of image infringement, which will affect the store. will affect. The protection of intellectual property rights in European and American countries is very strict. If a seller is complained of infringement on the Amazon platform, the product will be removed from the shelves, or the account will be blocked and the store will be closed. So this issue should be paid attention to immediately.

1. Will the image infringement complained about by Amazon affect the store?

Amazon is accused of image infringement, which will affect the store.

It will affect. The protection of intellectual property rights in European and American countries is very strict. If a seller is complained of infringement on the Amazon platform, the product will be removed from the shelves, or the account will be blocked and the store will be closed. So this issue should be paid attention to immediately.

First, find out the products or related listing information that infringe on intellectual property rights. Take the initiative to remove products that have been complained about to avoid being complained about again. Contact the complaining party, sincerely apologize and explain the situation, and ask for reconciliation, which usually resolves the matter.

But if the other party still does not respond after apologizing, it is recommended to entrust a lawyer or firm with experience in handling related cases to help handle it.

2. How to do it?

1. Steal the listing image of the same product

Amazon will not investigate the source of the image when uploading product images. If the original seller of the picture discovers it and provides evidence to complain, and Amazon verifies that the situation is true, it will range from a warning to directly closing the store.

Even secondary creations may have the possibility of infringement, so it is safer to take pictures yourself, which can better reflect the differences of your own products in details.

2. There is no infringement in the product pictures themselves

① Products cannot have logos or watermarks of other brands, especially some celebrity avatars, cartoons, such as Doraemon and Naruto Forget about ninjas, if you use cartoon characters like Mickey Mouse and Snow White and get targeted by Disney bosses, the store will probably be gone.

② Without brand authorization, even if the pictures are all taken by yourself, it is considered an infringement, because the copyrights such as trademarks and appearance belong to others.

How to deal with complaints of infringement

Amazon will not take the initiative to pursue sellers’ image infringements. Other sellers will receive warning letters from Amazon after they complain. What should you do at this time? What to do?

Situation 1: You have indeed used someone else’s picture

Amazon’s warning letter will provide the contact information of the complaining party. At this time, you must take the initiative to delete the picture and sincerely Apologize to the other person and promise not to use their pictures again.

At the same time, you can also consult them about the solution they want, including taking the product off the shelves or making compensation. It would be better if a cooperation model can be reached. Of course, the ultimate goal is to allow the other party to withdraw the complaint.

If the other party does not reply to the email, you can consider using other channels to contact them, such as finding their brand website, or finding their phone number through other channels to communicate.

Although a warning may not be enough to close the store and ban the account, it is still a hidden danger.

Situation 2: Malicious complaints from competitors

This situation is not unheard of, so you should keep the original image after taking the picture. If such a situation occurs, you can provide the source code of the picture. Complaints regarding shooting time, usage time, etc.

Scenario 3: The store is frozen due to image infringement

The larger the brand involved in the image infringement, the more serious the consequences will be. If the account is directly blocked due to infringement, the sales rights will be removed. If so, you can refer to the "Amazon Store Closing" topic on Hugo.com, appeal based on the actual situation, and restore your sales rights.