The Market Supervision Bureau not only mediates, but can also punish according to law.

The industrial and commercial department is the administrative law enforcement department. For those who commit illegal acts, the industrial and commercial department will impose administrative penalties in accordance with relevant laws. If you are dissatisfied with the results of the industrial and commercial department's handling or mediation and negotiation, you can request an administrative review from the higher-level industrial and commercial department, and you can also collect evidence and file a lawsuit directly in court.

The main responsibilities of the Industrial and Commercial Bureau:

Implement the laws, regulations, guidelines and policies of industrial and commercial administration, and be responsible for relevant work of market supervision and administrative law enforcement; study and formulate the industrial and commercial administrative regulations of the region Rules and regulations and specific measures.

Responsible for the registration, supervision and management of market entities such as various enterprises, farmers' professional cooperatives, units engaged in business activities, individuals, permanent representative offices of foreign enterprises, etc., and bear the responsibility of investigating and punishing unlicensed operations in accordance with the law.

Be responsible for regulating and maintaining the order of various market operations in accordance with the law, and be responsible for supervising and managing market transactions, online commodity transactions and related service activities.

Assume the responsibility for supervising and managing the quality of commodities in the circulation field and food safety in the circulation link, organizing and carrying out consumer rights protection work in the relevant service fields, investigating and punishing illegal activities such as counterfeiting and shoddy products according to the division of labor, and carrying out consumer consultation, complaint, report acceptance and Processing and network system construction and other work to protect the legitimate rights and interests of operators and consumers.

Be responsible for investigating and handling illegal direct selling and pyramid schemes cases, and supervise and manage direct selling enterprises, direct sellers and their direct selling activities in accordance with the law.

Responsible for anti-monopoly law enforcement and price monopoly exclusions such as monopoly agreements, abuse of market dominance, abuse of administrative power to eliminate and restrict competition; investigate and deal with economic violations such as unfair competition, commercial bribery, smuggling and smuggling in accordance with the law.

Responsible for the supervision and management of brokerage institutions, brokers and brokerage activities in accordance with the law.

Implement administrative supervision and management of contracts in accordance with the law, be responsible for managing the registration of chattel mortgages, supervise and manage auctions, and investigate and deal with contract fraud and other illegal activities in accordance with the law.

Guide the development of the advertising industry and be responsible for the supervision and management of advertising activities.

Supervise and manage the use of trademarks in accordance with the law; organize the investigation and prosecution of trademark infringements and protect the exclusive rights of trademarks; carry out the review, declaration and protection of famous trademarks in Anhui Province; protect well-known trademarks, geographical indication trademarks, special signs and official trademarks in accordance with the law logo.

Be responsible for the credit classification management of enterprises, individual industrial and commercial households, and commodity trading markets, and be responsible for the service, supervision and management of the business activities of individual industrial and commercial households and private enterprises. Research and analyze and provide basic information services for market entity registration in accordance with the law.

Legal Basis

"Consumer Rights and Interests Protection Law of the People's Republic of China"

Article 56 An operator has one of the following circumstances, In addition to bearing corresponding civil liability, if other relevant laws and regulations stipulate the punishment authorities and punishment methods, they shall be implemented in accordance with the provisions of the laws and regulations; if there are no provisions in the laws and regulations, the industrial and commercial administration department or other relevant administrative departments shall order Corrections may be made, either solely or concurrently, with a warning, confiscation of illegal gains, and a fine of not less than one time but not more than ten times of the illegal gains, depending on the circumstances. If there are no illegal gains, a fine of not more than 500,000 yuan may be imposed; if the circumstances are serious, the company may be ordered to suspend business for rectification, Revocation of business license:

(1) The goods or services provided do not meet the requirements for protecting personal and property safety;

(2) The goods are adulterated or adulterated to pass off as True, passing off substandard goods as good ones, or passing off substandard goods as qualified goods;

(3) Producing goods that have been eliminated by the state or selling expired or spoiled goods;

( 4) Forging the origin of goods, forging or falsely using other people’s factory names and addresses, tampering with production dates, forging or falsely using quality marks such as certification marks;

(5) Goods sold must be inspected and quarantined Failure to inspect or quarantine or forging inspection or quarantine results;

(6) Making false or misleading publicity for goods or services;

(7) Refusing or delaying The relevant administrative departments order the defective goods or services to take measures such as stopping sales, warnings, recalls, harmless treatment, destruction, cessation of production or services; Intentionally delaying or unreasonably rejecting the request for repair, replacement, return, replenishing the quantity of goods, refunding the payment for goods and service fees, or compensation for losses;

(9) Infringing on the personal dignity of consumers, infringing on the personal freedom of consumers, or Violating the right of consumers to have their personal information protected in accordance with the law;

(10) Other circumstances that stipulate in laws and regulations that should be punished for harming the rights and interests of consumers.

If an operator falls under the circumstances specified in the preceding paragraph, in addition to being punished in accordance with laws and regulations, the punishment authority shall record it in the credit file and announce it to the public.