Hello, the webpage is blank, it may be that the security control has not been loaded successfully. Please copy the following test webpage URL: /CmbBank_GenShell/UI/GenShellPC/Login/Login.aspx. After opening it with IE browser, check whether there is a prompt bar "This website needs to run the following add-ons:..." below the opened webpage URL. ? If so, please select "Run" and re-enter the online banking interface. For users using IE7 and above, you can also use the reset function to restore IE to its initial state (method: Tools - Internet Selection - Advanced - Reset). Then close all open web pages, log in to online banking again, and run add-ons on the web pages.
If you have other questions, it is recommended that you consult "Online Customer Service"/cmu/icslogin.aspx?from=B&logincmu=0. Thank you for your attention and support!