The 365-day, 24-hour customer service center built by China Merchants Bank Credit Card covers the whole country. As early as 2004, the China Call Center Operation and Customer Relationship Management Conference was rated as the "Best in China of the Year". Call Center" is the only award-winning unit in the domestic financial industry. In February 2005, China Merchants Bank Credit Card Center officially passed the "National Call Center Operation Performance Standards" certification and became the first "Five-Star Customer Service Center" in China. On September 11, 2007, at the world's largest "2007 Annual Call Center Exhibition (ACCE)" held in California, the United States, the China Merchants Bank Credit Card Customer Service Center won the "2007 Global Call Center Award" on behalf of Chinese enterprises. "Best Call Center" global award. On October 19, 2007, at the "China Call Center Industry Ten Years Review and Prospect Summit Forum" held in Lijiang City, Yunnan Province, China Merchants Bank Credit Card Customer Service Center obtained the CCCS Customer Contact Center Standard Five-Star Diamond Certification, becoming the first domestic The first batch of enterprises to obtain the highest level certification of CCCS standards. China Merchants Bank's credit cards have been recognized by the industry and are also deeply loved by users. They have won many awards in successive years with extensive public participation. In 2004 and 2005, it was awarded "China's No. 1 Call Center Brand" and "China's Most Influential Call Center Industry Brand" by the People's Daily. According to Hurun Wealth Research Institute’s survey on the brand tendencies of Chinese multi-millionaires, China Merchants Bank Credit Card won the title of “The Most Favored Bank Credit Card” in 2004, and the most favored “RMB Wealth Management Bank” and “RMB Wealth Management Bank” in 2005, 2006, 2007 and 2008. Bank Credit Card”. In the "Annual Financial Ranking", a large-scale online selection sponsored by Hexun.com, China Merchants Bank won the 2005 "Quality Service Bank", "Most Popular Credit Card", "Best Credit Card Marketing Case" and "Best Online Banking" "Four awards, and won the "Best User Experience Award for China's Credit Cards in 2006 and 2007".