Secondly, you can call the customer service phone of China Construction Bank directly and ask the customer service directly after switching to manual work.
You can also log in to official website of China Construction Bank directly, click "Bill Inquiry" under the menu bar of "Credit Card", enter relevant information and click "Inquiry" to inquire.
Finally, you can download the CCB Credit Card APP, click "My" after logging in to find the bill query, and then click Query.