Your credit card may be frozen because it has not been repaid on time or cashed out many times. Usually you just need to call the credit card customer service center to explain the situation and unfreeze it. If the overdue situation is not serious, as long as the credit card center confirms that you have paid off the debt, it will unfreeze it for you immediately. After thawing, your credit card can be used.

I hope you don't use credit cards maliciously after thawing, so as not to affect yourself. As for the handling of personal bad credit records, according to the draft regulations on credit management of the central bank, the longest retention time of bad credit records is 5 years, but only 24 months of credit card records will be displayed in the personal credit report. It is recommended that you keep your card valid for at least 2 years after activation, so as to avoid the negative impact of bad credit records on applying for credit cards or personal loans in the future.