On the afternoon of July 6, 20 18, Shanghai Financial Consumer Dispute Mediation Center went to the Industrial Bank Credit Card Center to award the "Financial Institution Mediation Workstation". Wu, Deputy General Manager of Industrial Bank Credit Card Center, and Guo, General Manager of Comprehensive Information Department attended the ceremony.
The person in charge of Shanghai Financial Consumer Dispute Mediation Center introduced the historical evolution and development of the mediation center, and said that the construction of Shanghai International Financial Center is changing with each passing day, and the rapid development of the financial field has brought many new challenges to financial dispute mediation. The establishment of the mediation center workstation is to meet the needs of financial innovation under the new situation and solve financial disputes quickly and with high quality. At the same time, the functions of the workstation are introduced in detail, and it is pointed out that the mediation center is relying on the "China Financial Consumption Dispute Mediation Network" to build a nationwide mediation network. All branches of financial institutions can apply to the mediation center for mediation, and the mediation center will provide mediation resources for financial disputes through the mediation network.
The person in charge of the Industrial Bank Credit Card Center said that the card center is in a stage of rapid development and will take financial technology as an important focus to promote business development. At the same time, it is said that the coupling of Internet and finance will also bring many financial disputes. Through this ceremony, I deeply realized the important role of mediation in solving financial consumption disputes, and said that I would work with the mediation center to promote the workstation to play its role and better protect financial consumers in the future.
The above is a concrete introduction of the newly-built "Mediation Workstation for Financial Institutions".