Hello, you really need to charge a certain fee for reporting the loss. At present, 60 yuan handling fee is required to be paid for loss reporting, but the risks arising from loss reporting shall be borne by the bank. Therefore, although there will be a charge for reporting the loss, it can protect your subsequent rights and interests. I hope you can understand. There is no charge for the latter, because you haven't received the card yet.

If you have any other questions, please open www.cmbchina.com, the homepage of China Merchants Bank, and click "Online Customer Service" in the upper right corner to enter the consultation.