1. Before canceling a Bank of Communications credit card, you need to ensure that there is no outstanding balance in the credit card and there is no balance.

2. Then call the Bank of Communications credit card service hotline 8009888888 and transfer to manual service to request cancellation.

3. When canceling, the customer service staff will verify the cardholder’s identity information, and can handle the cancellation procedure after confirmation.

4. The process of canceling a Bank of Communications credit card can be completed over the phone without going to a Bank of Communications branch.

Notes on cancellation of Bank of Communications credit card:

1. If there is an unpaid balance in the credit card, it cannot be canceled, and at the same time, it cannot be canceled if there is an overpayment;

2. For new customers who apply online, if the card has not been activated at a Bank of Communications outlet for more than 89 days after issuance, the credit card will be automatically canceled;

3. The cancellation of the Bank of Communications credit card will take effect immediately and cannot be revoked.