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How to check the refund details of online payment with China Merchants Bank Credit Card

When you make a purchase with a credit card and choose a refund, the money will generally be returned directly to the credit card account. Of course, this is not necessarily true if the refund can be made to a designated location. CMB credit card refund details can be queried through the following methods (refund details are amounts expressed as negative numbers):

1. For online banking inquiries, log in to the CMB credit card official website and click "Online Banking Login" on the right to enter After logging in to online banking with your ID number, inquiry password and additional code, click "Account Management" - "Account Inquiry" in the horizontal menu above. Generally speaking, the date that a refund appears on a bill is the date of consumption, not the date of refund. Therefore, you can determine whether to check whether a bill has been issued or not based on the age of consumption. But if you open both, you can also check both. If you cannot find the consumption and refund in the issued bill, it is recommended that you check the unissued bill to find it. Click "Unpaid Bills" to display the details of unpaid bills.

2. Self-service voice inquiry: Call the credit card customer service hotline, after verifying your identity, press 1, then 5 to enter "Bills and Transaction Details of the Past Year". Or press 1 and then 3 to enter "Unissued Bills".

Credit card refunds cannot be called. The function of a credit card is mainly used for overdraft consumption and does not have the transfer function of a debit card. When the amount deposited into a credit card exceeds all outstanding balances in the account, the excess amount is called "overpayment" and will be automatically deducted from subsequent credit card purchases.

If you still have any worries, you can call the customer service of the bank where you hold the card to ask for relevant information. You can also go to the I Love Card website to see if anyone else has answered the same question as you. I hope I The answer can help the original poster!