1 Counter inquiry: We can go to the Agricultural Bank with our ID card and frozen bank card, and then go to the counter to ask the staff for help, or we can consult the thawing method.

2 Telephone inquiry: If we think it will be more troublesome to make a special trip to the bank to inquire, we can also call the ABC customer service hotline and transfer to manual service to tell the other party the number of the frozen bank card. The customer service staff of the bank can find out the reason why the bank card is frozen through the intranet query.

The bank card may be frozen because we entered the wrong password three times in a row in the intraday trading, or there was an unreasonable transaction. The bank thinks we have trading risks, so in order to ensure the safety of our funds, the bank card is frozen.

Under normal circumstances, bank cards are frozen and will not be automatically unfrozen, so we need to apply for unfreezing ourselves. Therefore, once a savings card or a credit card is frozen, the cardholder should contact the issuing bank as soon as possible to consult the freezing reason and unfreezing method.