For credit card problems, you can directly call the credit card customer service hotline 4008205555 (the cardholder can choose "9" to transfer to manual service after entering personal information according to the prompt for verification. Customer without card: Select 3#→ 1→3 for detailed consultation.
(reply time: March 25th, 202 1. Please refer to the latest business changes announced by China Merchants Bank in official website. )