I received a call from Everbright Bank a few days ago. I didn’t answer the first call because the company was in a meeting. Half an hour later the call came again. Because my mobile phone usually receives a lot of harassing calls, I simply refuse to answer some calls. But this is the official customer number of Everbright Bank, which is marked on the Everbright Bank Card.

Because I was using a credit card from China Everbright Bank, I was afraid that something might happen so I had to answer the call, so I answered the call. On the other end of the phone was a call from a young male customer service person. The male customer service member told me my name and basic information in the first sentence.

If you want to apply for a high-limit credit card quickly, I recommend the following ones. You can apply online for free, and you can get the card as soon as one week:

Quick card application channel : Bank of Communications Y-POWER Black Card

Quick card application channel: CITIC JD Baitiao Co-branded Card

The focus is on the following. He asked me if you have consumed anything today After spending more than 20,000 yuan, I thought about it, how could I spend it when I am in the office all day? I said no. Then he asked which type of mall you spent the money in. I said this is impossible. I was at the company all day and never went out. How could I use a credit card.

Did he say you have your credit card with you? When I touched it, I really didn’t think it was with me, but then I thought that I just left my credit card at home without bringing it with me. He said please read me your card number. Let me check it for you. Because the Card Merchant Tribe is in the credit card business, I thought, isn’t this a common tactic of scammers? However, I have received countless scammer calls, some from mobile phone numbers, some from landlines, some from 400 numbers, and some from 800 numbers, but I have never received scam calls that start with 9 and have the same label as the bank.

I wonder why scammers are so skilled and can completely simulate bank customer phone numbers. But relying on my understanding of credit cards, I thought that even if the card was stolen and reported as lost within 24 hours, the bank would bear the responsibility, so I was not particularly worried. At this time, I calmly told him, I am at the company and my credit card is at home. I will check it when I get home!

At this time, he said again, don't worry, don't use the card number. I'll check it for you. Why don't you need it so soon? Is this customer service real or fake? This made me, an experienced driver, dizzy. After listening to the music ringtone for a while, we talked on the phone again. He said that I checked and found that you did not spend today but a few days ago. I thought about it and it was true that there was a purchase of 20,000 yuan a few days ago.

He said that you don’t have to worry, you can make installments, no interest is required, and you only need to pay back the amount every month. . . They kept giving me a bunch of promotions on the benefits of bill installment. I immediately wanted to scold him at this moment, but I held back. Are you going to scare me so much by selling an installment? This was a bit too much of a circle. I said there was no need and hung up the phone immediately. After that, he called me several more times, but I didn't answer the phone. . . .

Summary: This customer service may make newcomers, the bank needs to strengthen business training, and the customer service who cannot be trained will talk too much! Through my personal experience, I would like to remind everyone that as bank competition becomes more and more fierce, bank sales calls will gradually increase. Whether it's credit card installment, financial management, insurance, commemorative coins, etc., don't agree on impulse because you can't stand the sales pitch at the moment. The bank has a recording of the phone call. As long as you give him a positive answer at that time, he has the right to deduct money directly from your account. , but you may not need to put down the phone and think about it carefully, but it is already too late. Whether you are receiving real customer service or fake customer service, keep your eyes peeled to be careful of being deceived.

Here, push a small dense circle. It contains what you want but can’t get, including a comprehensive list of the latest small loans, various exclusive technologies for applying for a credit card and increasing your limit, and exclusive internal information! Move to "Small Secret Circle", search for "Credit Card Small Loan Wild Road", and join our "circle" quickly! Give you a different little surprise!