If the cardholder doesn't need a card, he can go to the sales office. Users bring their ID cards and ICBC multi-currency credit cards to the counter of ICBC business outlets for cancellation. You can also call ICBC's customer service phone number 400-66-95588, and then transfer to manual service to verify the credit interest of credit cards and handle multi-currency account cancellation business.

The cancellation procedures of ICBC's multi-currency credit cards can only be carried out after the debts are paid off, and the cancellation procedures will take effect 45 days after completion.