HM's clothes can be returned after being bought. However, goods purchased online cannot be returned in stores.

as long as it is not washed, it will not affect the secondary sales, and the receipt tag is complete, and it can be returned without reason within 3 days. Paying by credit card at the time of purchase is to return the money to the card. When returning the money, you should take your bank card with you, and you must go to the original store to return it. Cash payment means cash refund. You can return the goods at any HM store with a receipt.

For shoes purchased online, the return policy: only return goods, not exchange goods or provide shoes repair services. For footwear products, if any of the following situations occurs within three months from the date of receipt of the goods for footwear made of natural leather fabrics and within two months for footwear made of non-natural leather fabrics, you can return them, but you cannot replace or repair them.

1. The new shoes that have not been worn are not paired, the shoes are of different sizes, or nails appear in the shoes.

2. There are quality problems such as broken sole, broken heel, cross section, broken heel, broken heel, uneven nail, and small heel falling off.

3. Glued leather shoes are opened (the joint between the upper and the bottom falls off or bounces off more than 2cm in length and .5cm in depth), and the upper of the leather shoes is seriously desquamated, bleached and discolored in the clip.

note: any damage caused by improper wearing and maintenance by consumers (such as wearing in rainy days, washing with water, touching acid, alkali, oil, touching hard objects, etc.) or man-made damage does not belong to the above-mentioned return scope.

Extended information:

HM (Haines Morris Hennes &; MauritzAB) was founded in 1947 by Erling Persson in Vsters, Sweden.

For China people, it is only after hearing ZARA and KM that they know H&; M's After rapidly occupying the European and North American markets, in 27, H&; M set his sights on China market and Asia.

This land of potential in the East will become H&; Where m is competing for the deer. H& M, a fashion brand that perfectly combines fashion, quality and low price; A popular brand that chooses a hot top master to cooperate with every year; A model brand that has been regarded as a textbook among many clothing enterprises in China ...

Reference: HM (brand file).