The usage process for Bank of China Platinum Card customers in the airport VIP lounge is very convenient. First of all, platinum card holders need to make an appointment by calling the Bank of China Credit Card VIP Service Hotline 4 hours before flight departure (24 hours in advance at Hongqiao and Pudong Airports) and provide name, ID card, and card information (Great Wall American Express Card BOC Platinum Credit card), flight details, contact information and reservation feedback methods. After the reservation is successful, you will receive a phone call or text message notification.

When arriving at the airport, it is recommended to arrive at least 1 hour in advance, bring your ID card and platinum card, and verify the card through the POS device in the VIP lounge to enjoy a series of VIP services. For different levels of cards, service permissions are different: Supreme Edition customers can use it unlimited times throughout the year, while Elite Edition customers are limited to 3 times. For traveling companions, specific services may be subject to local airport regulations.

VIP services named by Bank of China include VIP waiting, enjoying a quiet and private environment and dedicated service; agency boarding service, including formalities and related fee purchases; dedicated security inspection to avoid queuing; luggage packing and check-in ; In the VIP lounge, you can also enjoy snacks and drinks, read the latest online newspapers and periodicals, and receive personal reminder services before boarding. If the plane is located far away, there is also a private car pick-up service to ensure a worry-free trip. In short, with a Bank of China Platinum Card, VIP treatment at the airport is at your fingertips.