1. Counter handling: (consult life insurance customer service 95511-1-9-9). The following process is for reference only:

When I go to the life insurance counter to handle it, I need to bring my original ID card, provide a normal Ping An credit card number and policy number, and personally fill out the Application for Security Change and sign it.

2. Telephone handling: the customer calls 95511-4-3, or consults life insurance customer service 95511-1-9-9.