1. Telephone inquiry: Call Ping An Bank Customer Service Center at 95511 to inquire about the specific situation. You can choose voice inquiry or transfer it to manual inquiry;
2. official website inquiry: log on to the official website of Ping An Bank, enter the credit card center, and inquire according to the page prompts;
3. WeChat inquiry: Pay attention to Ping An Bank WeChat WeChat official account and inquire according to the instructions on the page;
If you still have questions about credit cards, you can log on to "My Love Card" official website for details, hoping to help you.