If you pay with a bank card, the money will be returned to the bank card account within a week after the refund is successful.

For Bank of China credit cards, it will arrive within six working days. For other bank credit cards, it only takes one working day at the fastest, and five working days at the slowest. If it is just a bank card payment, the refund will arrive in your account within three working days after a successful refund.

At the same time, the status of the order will also affect the refund progress. If your order payment has not been shipped, the refund application will be returned within 48 hours. If it has been shipped, you need to wait for the seller's response to apply for a refund. After the application is successful, a refund will be made within 48 hours. In addition, refunds to Alipay account balances, red envelopes, Jifenbao, etc. are all received in real time.

Extended information:

Buyers can apply for a refund from the time of payment. If the seller has not clicked on the shipment within two days from the time the buyer applies for a refund, Taobao will notify Alipay to refund the buyer.

If the buyer clicks to return the goods within seven days, if the goods are returned by express delivery within ten days, or if the goods are returned by surface mail within thirty days, if the seller does not confirm receipt, Taobao will notify Alipay to refund the buyer after the timeout.

For the amount of money returned to the bank card, please pay attention to the card return time displayed on the page. After it shows that the card refund is successful, contact the bank customer service to confirm the payment status. If it is refunded to the credit card, the limit will be restored directly. You can contact the credit card customer service for confirmation. If you need to check the credit card statement, please wait 1 to 2 days before doing so.

Taobao - After applying for a refund, when will the money be returned?

Baidu Encyclopedia-Taobao