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China Merchants Bank customer service telephone 24-hour manual service
China Merchants Bank's savings card service hotline is 9-5555. Press "3" after dialing to select services according to voice (for example, account inquiry selects 3 → 5 → 9; Loan consultation 3→3→9).

Tips:

1 and 0: 00 -7: 00 are night service hours, and only businesses such as loss reporting and risk trading can be handled. Select "4" to enter an emergency loss report.

If there are a large number of consultants waiting in line, please call again later.

For overseas users, please call: 0086-755-95555. If you can't dial, please dial: 0086-755-8439 1000.

China Merchants Bank credit card 24-hour customer service hotline: 400-820-5555. The cardholder needs to enter the ID number/card number and inquiry password, and select 9 to switch to manual. For customers without card number or password, after dialing, select "3#→ 1→3" to switch to manual operation.

Tips: You can call +862 1-38784800 or +86-4008205555 overseas. ?

(Response time: June 2, 2022, please refer to the latest business changes announced by China Merchants Bank in official website)