Compensation for loss of express delivery shall be made according to the prior agreement between both parties. If there is no agreement, there are two ways to compensate: the sender has insured the express delivery (bought insurance) and will be compensated according to the insured value; if there is no insurance, compensation will be based on the relevant provisions of the Postal Law and Contract Law.

Since credit cards themselves are strictly personal attributes, credit cards generally require a password to be used for consumption, so you don’t have to worry too much about the security of funds after they are lost. It is recommended that you report the loss as soon as possible. You can make a verbal loss report over the phone, but a verbal loss report is not formal. You must go to a bank branch within three days to make a formal loss report. When formally reporting a loss, you must write a loss report application, bring your ID card, and pay the loss report fee and the loss report replacement fee. You can ask the courier company to compensate you for the series of costs incurred.

1. What should be done if the express delivery is lost

1. If the express delivery is lost, if the online shopping package is lost, go to the seller directly, and the seller will reissue or refund; the seller will not If you are not satisfied with the handling or processing, you can ask the official online shopping platform to intervene if there is no solution to the communication; if it is a privately mailed package, please provide the mailing order (or express delivery number) and valid documents to the local express point for claim processing.

2. What are the penalties for couriers who open express delivery without permission?

Couriers who open express delivery without permission may face the following penalties:

1. Administrative penalties. shall be detained for not more than 5 days or fined not more than 500 yuan.

2. Criminal punishment. If the circumstances of privately dismantling express delivery are serious, the person shall be sentenced to fixed-term imprisonment of not more than one year or criminal detention.

Whoever falsely receives, conceals, destroys, opens without permission, or illegally inspects other people's mail shall be detained for not more than five days or fined not more than 500 yuan.

Legal Basis

"Interim Regulations on Express Delivery"

Article 27 If the express delivery is delayed, lost, damaged or the contents are short, for insured express delivery, The liability for compensation shall be determined in accordance with the price insurance rules agreed between the enterprise operating express delivery business and the sender.

"Postal Law of the People's Republic of China"

Article 47 Postal enterprises shall compensate for losses caused by receipt of mail in accordance with the following provisions:

(1) If the insured mail is lost or completely damaged, compensation shall be based on the insured value; if it is partially damaged or the contents are missing, the actual loss of the mail shall be compensated based on the ratio of the insured amount to the total value of the mail.

(2) If uninsured mail is lost or damaged, or if the contents are missing, compensation will be based on the actual loss, but the maximum compensation amount shall not exceed three times the charge; if registered mail is lost or damaged, compensation shall be made according to the actual loss. Compensation will be three times the rate charged.