12345 government service hotline (hereinafter referred to as 12345 hotline) refers to the public * * service platform established by local municipal people's governments, which consists of telephone 12345, mayor's mailbox, SMS, mobile phone client, Weibo, WeChat, etc. , providing "7×24 hours" all-weather manual service.
Hotline 12345 can improve the service level for the people, promote administration according to law, innovate social governance, and safeguard the legitimate rights and interests of natural persons, legal persons and other organizations. Further optimize the local government service convenience hotline and improve the government's service level for enterprises and convenience.
12345 job responsibilities; 12345 hotline work accepts the legal supervision of deputies to the people's congresses at the corresponding levels and the democratic supervision of CPPCC members, submits the operation of 12345 hotline and the handling of various departments as required, publicizes it to the public through appropriate means, and voluntarily accepts social supervision; Comprehensive use of system supervision, written supervision, special supervision and mandatory supervision. The government service hotline is a bridge and link between the masses and the center of serving the people. It can receive reports, complaints or reflect the situation 24 hours a day, and urge and supervise the handling of the organizer. Through all-round supervision and various forms of supervision, we urge all units to earnestly perform their duties and ensure that the masses demand that "everything is echoed and everything is implemented."
Services provided by the government:
1, providing basic livelihood services such as employment services and basic social security.
2. Provide public services such as education, medical care and public culture. The government is duty-bound.
3 to provide environmental protection, infrastructure construction and other public welfare basic services. Infrastructure construction such as road power grid, highway network, water conservancy network, railway network and communication network. If it belongs to the public welfare nature, it will be directly borne.
4. Provide public safety services such as production safety, consumption safety and social safety.
Legal basis:
People's Republic of China (PRC) Civil Procedure Law
Article 200 The people's court shall retry the application of a party under any of the following circumstances: (1) There is new evidence sufficient to overturn the original judgment or ruling; (two) the basic facts identified in the original judgment or ruling lack evidence to prove; (3) The main evidence of the facts ascertained in the original judgment or ruling is forged; (four) the main evidence of the facts identified in the original judgment or ruling has not been cross-examined; (five) the main evidence needed for the trial of the case, the parties can not collect it by themselves due to objective reasons, and apply in writing to the people's court for investigation and collection, but the people's court has not investigated and collected it; (6) The application of the law in the original judgment or ruling is indeed wrong; (seven) the composition of the judicial organization is illegal or the judges who should be avoided according to law have not avoided; (8) A person without capacity for litigation has no legal representative, or a party who should participate in the litigation fails to participate in the litigation due to reasons not attributable to him or his agent ad litem. (nine) in violation of the law, depriving the parties of the right to debate; (ten) without a summons, the judgment is made by default; (eleven) the original judgment or ruling omitted or exceeded the claim; (twelve) the legal documents on which the original judgment or ruling was based have been revoked or changed; (thirteen) the judge has corruption, bribery, favoritism, perverting the law in the trial of the case.