It is not genuine. Especially for clothing products sold in official flagship stores, the quality of the products sold online and in physical stores is very different. Although it cannot be said to be fake, it is definitely different from the clothes sold at the counter. Anyway, I will definitely not buy clothes online again in the future, it is completely different from physical stores.

Recently, a consumer with the online name "老梦里埇人情" complained to Alibaba customer service. On November 11, 2018, the consumer bought three pieces of clothing at the Tmall Adidas official flagship store. After buying one of the long-sleeved thin coats, he found that there were threads and cracks on the lower end of the clothing. The quality was relatively poor. At that time, In line with the principle that more is worse than less, the consumer did not refund the product but only gave a negative review in the review and explained the reason for the negative review.

In the spring of the next year, the consumer wore this dress no more than 5 times. During this period, he discovered that there was a lot of black ink on his body after wearing it. At that time, he thought it was from his own pen. , it was made out of the inside of the pen, and I didn’t pay much attention to this situation many times. Until the autumn in Shanghai in the past few days, the temperature has cooled down a bit, so I took it out to wear. This time, it was obvious that the color had faded seriously. My clothes and the white back chair were all covered with, Also, the white coat I was wearing was all black. Only then did I realize that there was something wrong with the quality of the clothes.

Then, the consumer approached Adidas official flagship store customer service. The solution given by the other party was: because it was too old and could not be proven to be the fault of the product, the consumer was asked to go outside and repair it himself. The consumer was speechless. The clothes had logos all over them, and they were all faded. The customer service didn't even understand the problem the consumer encountered, so they just dealt with it casually.