If you forget the phone inquiry password or transaction password of the card, you can manually reset it through China Bank credit card WeChat WeChat official account, Fun Life APP, online banking, mobile banking, branch counters or customer service.

the above contents are for your reference. please refer to the actual business regulations.

if you have any questions, please contact online customer service of Bank of China.

you are cordially invited to download and use China Bank Mobile Banking APP or BOC Cross-border GO APP to handle related business.